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Refund Policy

Thank you for visiting Tvam Naturally Yours’ (“TVAM”) Online Store which is currently located at www.tvamnaturals.com (“TVAMNATURALS.COM”). Please read through and understand our Cancellation and Refund Policy.

Return Policy

TVAM will not offer refund or exchange for any product after it has been purchased. To report any incident of shortage or damaged, please contact our Customer Support group by email at support@tvamnaturals.com. All damaged items that are returned must be accompanied by a copy of the original receipt.

Postage will not be refunded.

If you believe we have billed you incorrectly, you shall contact us at support@tvamnaturals.com no later than 30 days after the date of billing or deduction, whichever is later, in order to receive an adjustment or credit. You agree, however, that other than a clear error in billing, we are not obliged to make any refund of any fees paid.